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Apologies for the issue and cryptic error message -- this should be fixed now in Survey Monkey. You were getting this error because one of your responses exceeded a character count limitation that we didn't know was set in their system. We set the character count to the upper limit allowed, 5,000 characters, and updated the error message to make more sense. Please try posting again, and if you experience the same problem, please email firstname.lastname@example.org.
i keep getting a "please enter a positive number" error when i try to enter. why is that? it won't let me submit.